[H]ardOCP: T-Mobile Suffers Security Breach That May Affect Millions

Kelley Robertson
August 27, 2018

The Bellevue, Wash. company said its cybersecurity team discovered an "unauthorized access" on August 20 and reported it to law enforcement.

On Thursday, T-Mobile announced that it was hit with a data breach on August 20 that may have allowed hackers to gain access to the personal information of around 2 million of its customers.

T-Mobile insisted that passwords were not compromised, however, as they were encrypted.

The good thing is that no financial data or Social Security numbers or passwords were taken but some personal information may have been exposed such as your name, billing information, phone number, and email address.


The company said it "truly regrets that this incident occurred" and apologised for any inconvenience to customers. Customer financial records and social security numbers were not exposed in the breach, the company said.

According to the spokesperson, the incident occurred after hackers compromised company servers through an API, although no further technical details have been disclosed. The breach's limited scope might also be attributable at least partially to what was described as the quick response on the part of T-Mobile's cybersecurity team.

T-Mobile immediately contacted customers who are believed to be affected by the data breach. That includes names, email addresses, phone numbers, zip codes, and account information. In addition to the personal data mentioned above, the hackers may have been able to access customers' account types, such as whether they were prepaid, and account numbers. Affected customers were being notified.

T-Mobile, T-Mobile for Business and Metro PCS customers with questions or concerns were urged to call Customer Care at 611.

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