Lyft also ends arbitration policy for sexual assault claims

Ann Santiago
May 16, 2018

Some legal experts say that forced arbitration shuts consumers out of the justice system, by denying them the right to sue.

The Uber news was announced a day ahead of a court-mandated deadline for the company to respond to a proposed class action lawsuit filed by law firm Wigdor LLP on behalf of nine women accusing drivers of sexual assault.

And last month, Fowler wrote an op-ed in The New York Times arguing that to fight sexual harassment, the US needs to bring an end to forced arbitration of sexual harassment cases - across the board.

Two weeks ago, Connecticut Sen. Uber argued that the women will have to bring other claims in the suit, including unfair business practices, to an arbitrator. This could be anywhere from arbitration to mediation or an open court setting.

As reported by The Two-Way on NPR, the company will no longer force customers into private arbitration, instead allowing them to take their complaints to court. "It is not something we will be able to solve on our own."On Tuesday, following Uber's announcement, Lyft said it would work with Uber to release comparable data".


"We have learned it's important to give sexual assault and harassment survivors control of how they pursue their claims", he said. Uber has made a critical step in this direction, but preventing victims from proceeding together, on a class basis, shows that Uber is not fully committed to meaningful change. "Victims are more likely to come forward knowing they can proceed as a group".

"It starts with improving our product and policies, but it requires so much more, and we're in it for the long haul", West concluded in the post.

A minimum of 31 motorists have actually been founded guilty for criminal offenses varying from forcible touching and unlawful imprisonment to rape, and lots of criminal and civil cases are pending, the reporter discovered.

Uber's ride-hailing service will give its USA passengers and drivers more leeway to pursue claims of sexual misconduct, its latest attempt to shed its reputation for brushing aside bad behavior. (I deleted the app previous year, after a driver found my phone number-through his trip history, I assumed-and repeatedly texted and called me.) Last month, Uber implemented a host of long-delayed safety features, such as an emergency-call button that connects a rider to a 911 operator and features real-time location data from the moving vehicle. The policy change will affect riders, drivers and employees, the company says.

The company's change in how it handles these matters reflects a deliberate corporate decision to contribute toward a more outspoken, open culture of speaking out against sexual abuse and end what has always been a culture of corporate silence around such matters across industries.

Other reports by

Discuss This Article

FOLLOW OUR NEWSPAPER