Bumped United passenger walks away with $10000 voucher

Ann Santiago
March 24, 2018

A passenger who was bumped off a full United Airlines flight has scored the maximum prize - a $10,000 travel voucher.

She said United at first offered her a $2,000 voucher and the next available seat on a flight.

"Since nobody volunteered, they then announced that the lowest-fare passenger would be pulled out of the boarding line", Preiss said. "They are kicking me off this flight".

"Well", she later told ABC News, "I can say it was the best flight delay ever". A computer system glitch caused thousands of United Airlines flights throughout major airports to be grounded Wednesday morning. When the airline offered her $1,000 in travel vouchers, she demanded cash.

United bumped up its free credit cap to $10,000 in 2017 after Dr. David Dao was beaten and injured while being removed from an overbooked flight. And we all remember what happened on that fateful day in April, after a doctor was dragged off a plane for refusing to give up his seat. She said she was thinking about going to Hawaii with her voucher.


A spokesman for United Airlines confirmed Friday that a passenger got the big voucher "per our company policy". She was later told that she was bumped because there was a broken seat on the plane. They just offered me $10,000 in travel credit.

"I also got two $10 meal vouchers".

Ms Preiss tweeted as the drama unfolded.

When she declined, she was given a pamphlet explaining what she was entitled to under airline regulations and federal law. She wrote on Twitter, "I am going to go INSANE at Pizza Hut".

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