United flight diverted because pet 'mistakenly' put on plane

Ann Santiago
March 18, 2018

United Express flight 3996 from Newark to St. Louis diverted to Akron to drop off a pet that had been loaded onto this flight mistakenly. United tells CNN: "the pet has been safely delivered to its owner".

Then, days later, the airline sent a German Shepard that was supposed to go to Kansas was sent to Japan.

The 10-year-old pup was supposed to have flown with his family on a United Airlines flight from OR to Kansas, but got mixed up with another dog and headed to Japan instead.

According to United, compensation was offered to all passengers as a result of the diversion.

Ian Petchenic, a spokesman for the flight-data company Flightradar24, said the flight averages about two hours.


The incident was United's third dog-related mishap in one week; fortunately, this time, it led to a happier conclusion than the first. Eighteen of those 24 were on United Airlines flights. On Monday, a flight attendant made a passenger store her dog in an overhead bin on a flight from Houston.

Kara Swindle and her two children took a United flight Tuesday from OR to Kansas City, Missouri, during a move to Wichita, Kansas.

The German Shepherd, named Irgo, arrived at a Wichita airport Thursday night after a flight on a private plane from Japan.

The company appears especially challenged by pet incidents.

IT'S not a great week to be flying with United Airlines if you're travelling with your pet.

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