Google Pixel 2 users are reporting microphone issue

Kelley Robertson
November 12, 2017

Specifically, a number of Pixel 2 device owners have been lodging a complaint with the Pixel User Community (although the actual issue ultimately originated on Reddit) noting how Google Assistant does not seem to work with the two new Pixel phones when a set of Bluetooth headphones is thrown into the mix. This is not in fact a new problem. It is also worth noting that this is not considered to be a new issue either as while it is now gaining more media attention, the original post on this dates back to October 20. However, the fix is not a permanent one and users might have to replace their devices. I have had the same exact symptoms as everyone here so it may be for us all. "Blowing into the speaker when the microphone is working causes it to fail", Zeird wrote.

That said, even older and lower-end smartphones could net you at least a 25% discount, perhaps even 35%. "Doing this made my microphone work again and it continues to work when it goes out". It strangely works when recording video and when using the speakers during calls. Google is yet to acknowledge the issue but we can expect some sort of software patch to fix the issue. Until then, blowing into the speaker is probably your best bet. "If a bluetooth device is connected, the Assistant (regardless as to how it is launched, if I am in lock screen or anywhere else) will not hear any audio from either phone or bluetooth headset". In some posts, Pixel 2 XL users claim that the issue was seen when powering on the handset. One of the users wrote on the forum, "I am not sure why, but the Pixel 2 XL screen flashes when unlocking (fingerprint and lock button), when the screen wakes up because of notifications, when the screen dims and the phone locks, and when manually locking". First, notice through live periscope streams past about 2 minutes.

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