Ryanair publishes full six-week flight cancellation list

Saul Bowman
September 19, 2017

A Kilkenny travel agent says they have only been given details of Ryanair flight cancellations up to the middle of this week.

The carrier, Europe's biggest by passengers carried, said Saturday it would cancel the flights because it had "messed up in the planning of pilot holidays".

Des Manning told KCLR Live they've been busy fielding calls about it and thankfully haven't had any of their customers affected yet.

Ryanair, which now expects compensation claims of up to €20 million, moved on Friday to say it will operate a programme of flight cancellations over the next six weeks because of pilot shortage difficulties.

"We try to explain why we've made the mess and we will pay compensation to those passengers who are entitled to compensation, which will be those flights that are cancelled over the next two weeks".

Changes imposed by Irish regulators, in line with European law, forces Ryanair to conform staff holidays with the calendar year from January, requiring it to allocate that leave before the end of the year.

"Thanks so much @Ryanair for cancelling our flight tomorrow morning".

The airline has outlined the affected flights, but only up until this Wednesday. "We have only taken this decision to cancel this small proportion of our 2,500 daily flights so that we can provide extra standby cover and protect the punctuality of the 98% of flights that will be unaffected by these cancellations", he added.

"We sincerely apologise", Mr O'Leary told Sky News, adding: "It is clearly a mess, but in the context of an operation where we operate almost 2,500 flights every day it is reasonably small".

Ryanair has the form on its website you need to fill-in.

It has furnished a list of affected flights up until Wednesday, but so far Shannon flights aren't affected. Be sure to document what you spend, though and keep receipts.

If an alternative airline is flying there significantly sooner then passengers may have the right to be booked onto that flight instead.

It's unlikely Ryanair will be able to claim that given it is its own error that has caused the cancellations.

"It is clearly a mess", Ryanair chief executive Michael O'Leary acknowledged on Sky News after angry passenger comments across social networks.

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